Archive for the "Conversion Testing" Category
Around the holidays we like to remind our readers of a little advice that could double your conversion rate this holiday season. Is it better to wish your guests a “Merry Christmas” or “Happy Holidays”?
The results are in:
- 64% prefer “Merry Christmas”
- 31% prefer “Happy Holidays”
- 5% are unsure
Let’s keep in mind that this is simply results from an obscure American poll. Sure, a solid majority of Americans prefer you to say “Merry Christmas”. But does it really matter on your marketing? Should you put “Merry Christmas” on every page? Maybe on banner ads? What about emails? Or should you say it at all? Read the rest of this entry »
A call to action is the section on your website where you tell a visitor exactly what you want them to do. When you’re considering using a call to action, or CTA, it’s important that you understand the differences between different CTAs as well as proper placement.
Use a Strong Call to Action
Image via Flickr by Sean MacEntee
You’re trying to get someone to do something specific on your site. Do you want them to buy a product, or just fill out an email capture form? Either way, you need to tell them. Letting people know with both words and visual clues allows them to fully process the call to action. “Buy Now!” is a strong call to action that tells the customer exactly what you want them to do. Read the rest of this entry »
When you’re creating a landing page, you know what you want to tell your visitors. When people come to your landing page, it is assumed that they are looking for your service, product, or message. However, are you sure that you’re offering exactly what they’re looking for?
It’s Not About You
Image via Flickr by Nana
You’re selling a product or service, but you need to realize that to do this, you can’t be thinking about yourself. Sure, you want sales, but these sales cannot be the only thing you focus on. Visitors to your landing page don’t care about you or the sales that you want. Instead, they are thinking about themselves. What do they need? How will the product on the page help them?
Because you’re trying to appeal to the customer, you need to be thinking about them as well. Don’t worry about what you want and need. Try to step into the customer’s shoes and figure out what they need. This will help give you a more succinct page that interests the visitor. Read the rest of this entry »
Is your landing page conversion rate not where you want it to be? Sometimes you just need to change things up on your website and get a new look. When you use A/B testing, you have two separate landing pages. Some of your traffic is sent to one page, site “A,” while the rest is sent to site “B.” Each landing page is slightly different, allowing you to gauge and experiment visitor reactions. With A/B testing, you’re able to find the best placement for items on your page, colors, and more to maximize visitor conversions.
How to Make Changes
One of the first things you’ll want to consider when thinking about doing A/B testing is what changes to make. There are a variety of things that you should reposition or completely change on your website that will enhance your conversion rate: Read the rest of this entry »
If you have a landing page, you obviously want it to boost your conversion rate. Whether you’re giving away a free e-book or selling a product, the goal is to get the customer to the next step. There are some elements that your landing page needs to have to help with your conversion goals. Here are nine must-haves for landing pages that convert:
1. Unique Selling Proposition
Image via Worldsstrongestlibrarian.com
What about your product is going to excite your customers? Ask yourself, why should they buy from you? Your unique selling proposition, or USP, is the most important part of your landing page. What sets you apart from your competition? Make this the most prominent element of the landing page with an easily identifiable message. So, what exactly is in a valuable USP?
Consider a header that tells your customers what they’re getting. You want to quickly and efficiently let them know the selling point of your product. In many cases, the USP is also a company’s slogan. Read the rest of this entry »
You want to optimize your landing page, but you don’t have a lot of time to do it. Did you know that there are many tactics that take ten minutes or less that can increase your conversions and help your page ranking? Get your landing page in top condition with these tips.
1. Add High Quality Images
Image via Flickr by photon_de
Let’s be honest, no one wants to visit a site that isn’t visually appealing. One of the best things you can do to optimize your site is add a few high quality images. You don’t want to have too many images, but make sure that you have enough to break up your text. The exact number of images you should have on your page depends on the amount of text you have. If you only have a few paragraphs, one or two images works. However, if your landing page is long, having more images is ideal. Be careful not to use too many large sized images, as you don’t want to affect your site’s loading speed. Read the rest of this entry »
Colors – they say a lot about a website. As a society, we’ve been studying colors and the associations behind them for a long time. There have been sociological and psychological studies performed, history studied, and more. No matter what is behind how we perceive colors, there is no denying certain colors evoke certain emotions. What are the colors of your website saying to your customers?
Stay Calm with Blue
Image via Flickr by stevendepolo
Blue has long been seen as a calm, cool color. In web design it also shows that you are trustworthy. There are a variety of major companies that use cool shades of blue to help portray this in their branding. Take Microsoft for example. Blue works great with any number of products and industries.
If you have a website, you need to make sure that you market it well. However, to do that, you need to know exactly what your customers are looking for. There are a variety of ways to do this, but the two most debated options are A/B testing and multivariate testing. What are the differences? Which is better for your site?
Learning the Basics of the Two
First, you need to understand the differences between A/B testing and multivariate testing. There are several key differences, so establishing those is the first move creating the most effective landing page.
- A/B testing – After creating two versions of a website, you split the traffic coming to your site evenly between the two.
- Multivariate testing – You only have one version of the website. You are testing a variety of elements inside the page, to see what is most popular.
“Dr. Suess wrote The Cat in the Hat with only 236 words, so his editor bet him that he couldn’t write a book with only 50 different words. Dr. Suess won the bet with Green Eggs & Ham, which became one of the best-selling children’s books of all time.”
This is a quote from my favorite chapter of Steal Like an Artist titled “Choose What to Leave Out”, and it applies directly to EVERYTHING in CRO.
Communicating rich thoughts and ideas with minimal waste is called “word economy” when we’re copywriting or designing headline experiments.
This is directly applicable to minimizing page elements, focused messaging, effective elevator pitches, or building your deck.
On the CRO side alone I’ve written out several examples of this concept in motion:
- Using simple language will improve your conversion rate
- Using simple, ugly design will improve your conversion rate
- Dramatically cutting your content will increase your conversion rate
Simple, beautiful and distilled messaging ALWAYS wins in my experience.
Kind of like this: “Full service conversion rate optimization on a performance basis – contact us today!“
A new CNN article suggests that “Merry Christmas” still rings brighter over “Happy Holidays”
Overall poll results for Americans:
- 64% prefer “Merry Christmas”
- 31% prefer “Happy Holidays”
- 5% are unsure
Ok. So now you’ve got some data from a obscure poll that says solid majority of Americans prefer you to say “Merry Christmas”. The question is what do you do with that? Do you put “Merry Christmas” on every page? Maybe on banner ads? What about emails? Or should you say it at all?
Well, since we are into testing, we cajoled one of our clients to let us test Merry Christmas v. Happy Holiday a couple Christmases ago. The client allowed us to test this with specific email campaigns, and below are results: (from a prior post.)
We wanted to know if using “Merry Christmas” versus “Happy Holidays” in an email campaign to a small segment of customers would impact conversion rates?
We were able to randomly select a group of 100,000 customers for a client and tested these subject lines:
A few notes on the test:
- The client is a large retailer, their customers mirror a general sample of the USA.
- The email mirrored the subject line’s message; all other elements were the same.
- We sent the email on the 21st of December.
The results showed a HUGE difference . . .
As you can clearly see, “Merry Christmas” killed it, nearly doubling the click through rate of the other subject lines.
Although we’re not allowed to share the “buy” data, it was just as impressive. Nearly doubling the number of transactions by changing an email subject line shows just how important it is to test and try new things. If you’re not constantly testing, you’re throwing money away!
Have any of you tested MC vs. HH and seen a difference? Do tell us. We wish you a Happy Holiday season! ;-P